JOB DESCRIPTION
Join GAEA as a Junior Commercial Specialist to immerse yourself in the vibrant realm of coffee and hotel services. If you possess a commercial mindset, thrive on sales, and are enthusiastic about coffee and hospitality, this role is tailor-made for you. As a Junior Commercial Specialist, you will be at the forefront of understanding customer desires, driving product sales, and ensuring customer satisfaction and loyalty.
YOUR ROLE
Exploration and Customer Insights: Dive into popular products, engaging with customers to discover their preferences and buying habits.
Customer Engagement and Outreach: Play an active role in finding and connecting with new customers, honing your communication skills in the process.
Customer Satisfaction Champion: Place customer happiness at the forefront, ensuring their contentment with purchases and overall experience.
Masterful Negotiator: Acquire negotiation prowess as you effectively handle agreements with partner companies.
Creative Collaboration with Marketing: Work hand in hand with the marketing team to craft captivating product presentations that resonate with our audience.
Data-Driven Insights: Analyze sales data to unveil trends and customer preferences, contributing valuable insights to our strategies.
Strategic Growth Contributor: Contribute to strategic planning that propels GAEA’s growth trajectory and success.
Team Synergy Cultivator: Collaborate seamlessly across diverse teams, fostering a culture of unity and shared goals.
Opportunity Spotter: Identify promising avenues for growth and revenue generation that align with our mission.
Adaptive Problem Solver: Tackle changes and challenges head-on, ensuring smooth operations even in dynamic environments.
Voice of the Customer: Collect and effectively convey customer feedback, aiding our continuous improvement efforts.
Product Knowledge Enthusiast: Cultivate deep product knowledge to confidently educate others and drive our collective success.
SKILLS
Communication: Clear and effective communication skills are essential for understanding customer needs, collaborating with colleagues, and presenting ideas persuasively.
Analytical Thinking: The ability to analyze market trends, sales data, and customer behavior will help in making informed decisions and contributing to strategic planning.
Customer-Centric Approach: Putting customers first and ensuring their satisfaction is crucial for building lasting relationships and driving business growth.
Adaptability: Being flexible and open to change will help you navigate evolving market conditions and respond effectively to challenges.
Teamwork: Collaborating with colleagues across different departments and working together to achieve common goals is vital for success in a team-oriented environment.
For this role, you need to be able to speak and write in English since our clients come from different parts of the world.
As a Junior Commercial Specialist, you are a vital part of GAEA’s success story.